question

sparx-systems-north-america-technical-support avatar image

audio not working in playback

When I am on the website, I click the small arrow but no sounds from the recording playback - I have to dwnload the mp3 file and play it to hear the msg. This was working before but not now - using Firefox 65.0.2 - any clues to fix this?

call recording
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sparx-systems-north-america-technical-support avatar image
sparx-systems-north-america-technical-support answered
Yes - it works in IE but cannot login to Chrome with the access code.
I don't want to clear all my cookies in FF - so I'll just download the mp3 file and listen to it...
I lose too much stuff whne I dump all my cookies...
thx
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saadetswift16514 avatar image
saadetswift16514 answered
Are you still having issues today logging in?
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