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What is the best way to add new line of service and order a new desk phone?
Tags: upgrade
Mar 7, 2019 at 11:41am   •   2 replies  •  0 likes

I have added 3 new users, phones, digital lines. I ordered the phones separately from the user creation. It made if difficult to complete and assign phones. One support tech had me change the newly created user to use a soft phone app. The next tech when i had to do the 2nd one a day later had me unassign the recently created number.. I did this backwards and I'm looking for the proper documentation to adding new line of service with a desk phone.

2 Answers
answered on Mar 8, 2019 at 10:58am  
Thank you.

answered on Mar 8, 2019 at 9:55am  
Hi Mike! Sorry for the frustration :( I would suggest going over this KB that walks you through adding a New User with a Deskphone


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