question

kimberly-koehn11146 avatar image
kimberly-koehn11146 asked mary-community-moderator edited

Text message email notification

Is the To reply using the RingCentral app. click here in the text message email notification actually to allow you to reply to the text message or is it designed just to take you to the RingCentral website to download the softphone app?



sms and text messaging
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saadetswift16514 avatar image saadetswift16514 commented ·
Hey Kimberly, I just tested it and right now it just shoots you over to the app store to download either the RC app or the RC Phone app. 

I can see how this is quite misleading. I'm gonna pass this feedback along to our Product Team!
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mike-bottos avatar image mike-bottos saadetswift16514 commented ·

I'd also like to see this fixed for the missed chat messages that get emailed to me. They no longer show a preview of the message

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steve-churchwell avatar image steve-churchwell commented ·
How do I reply to a text msg? Thanks   --Steve
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saadetswift16514 avatar image saadetswift16514 steve-churchwell commented ·
Hey Steve, which app are you using?
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