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david-huang14893 asked ·

Callee ID (not Caller)

I am starting an executive suite (like Regus).  I am providing phone service as part of the service for the tenants. With over 30+ tenants, my live receptionist needs to see the number being called (Callee ID) so she can answer the call appropriately using the right business name.  8x8 has a product called "Switchboard", but the only product RC has that is close is "Multi-site support".... is there a solution I am not seeing?
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ios-man answered ·
Nice blog with genuine information. Thanks alot.
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danno147 answered ·
Under Call Handling, is a setting that allows you do display the number the caller called:
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Hi Danno, thank you for your response, is this screen only visible on Multi-Site Support or is this available in the 'general' menus?  thanks again.
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I have no experience with multi-site support, so not sure if it's on there or not, but for sure for the rest of us.

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