- Account type (U.S.)
- Related case number (N/A)
- Detailed description of problem (See below)
- Previous troubleshooting steps taken (reviewed network requirements and previous forums posts)
- Software version (RC Phone Version 18.104.22.168.23, android, not sure about iOS)
- Number of Users affected (Not sure, 50+?)
Small business of 50+ employees, we use our personal cell phones with the Ring Central app as our 'office phone'. Regardless of being on our local WiFi or using our individual mobile carriers, there is a 3-4 second delay between callers and users. Does something need to be configured on the app itself?