With an incoming call, my phone isn't giving me the right way to answer
With an incoming call, instead of giving me the green dot for answer and red for reject, my phone makes me swipe, then enter the phone passcode, then I have to press ringcentral on the options on the phone. The other girl who uses it doesn't have to do that. She just presses the green dot and it gives her all the options for the call such as transfer. Please help. Thank you
It worked when the phone was unlocked, but I was sure hers was locked when she used it. But maybe not. Thank you for your help. Unfortunately I don't use the cell itself very often, just when I need to be away from my desk, so I will always have to go through the whole process to get to the menu. :( Thank you so very much for your help.