question

gerald-bennett avatar image
gerald-bennett asked jessica-community-moderator answered

on computer boot up the on hold sequence is running

When I turned on my computer this morning the On Hold recording started running immediately. I set custom times for the business to be open and right now it should be closed. How do I stop the on hold feature from running so I can use my computer to listen to other programs and not have this endless loop of "Thank you for calling .."

admin portal
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1 Answer

jessica-community-moderator avatar image
jessica-community-moderator answered
Hi Gerald, 

Are you still experiencing this issue? If so, please reach out to our tech support team so they can help out! We're a little limited on the Community. Good at crowdsourcing answers, not so good at live troubleshooting :) 

Open support case online
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