question

front-desk avatar image
front-desk asked Anirban answered

Just downloaded the newest version of softphone, now it won't open


So I was prompted to update to the newest version of the Ring Central softphone application for my desktop (workstation) and believing it would be better I did so. Now I'm getting Error Code 0xc0000018 "The application was unable to start correctly" and am given only the option to click ok to close the dialog box. This after an hour and half of installing, uninstalling, and troubleshooting the application directly from the Ring Central Support page. Any one else have this problem and if so how did you resolve it?

softphone
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2 Answers

rick-trock1849 avatar image
rick-trock1849 answered

Yep. I can't get it to install.

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Anirban avatar image
Anirban answered
@rick-trock Check with support team here. They can help you on resolving the issue.

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