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elmasdope-51016128 asked ·

Account will be deleted if not active

I keep receiving e-mails saying my account will be deleted for not being active. I join meetings almost every day. What gives?
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bjsvec answered ·
Are you using the free meetings product?  Are you a regular RC customer with it included?
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elmasdope-51016128 answered ·
Yes I am using free account and I use it daily.
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jessica-community-moderator answered ·
Are you logged into your account? 
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jf-fortin16456 answered ·
That's what happened with one of our users. He wasn't using his work-provided RC credentials when using RC Meetings.
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