Account will be deleted if not active

Question

question

elmasdope-51016128 asked · May 06, 2019 at 11:51 PM

I keep receiving e-mails saying my account will be deleted for not being active. I join meetings almost every day. What gives?

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Answer 1 · 2019-05-07T04:36:54Z

bjsvec answered · May 07, 2019 at 04:36 AM

Are you using the free meetings product? Are you a regular RC customer with it included?

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Answer 2 · 2019-05-07T05:00:54Z

elmasdope-51016128 answered · May 07, 2019 at 05:00 AM

Yes I am using free account and I use it daily.

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Answer 3 · 2019-05-13T16:48:59Z

jessica-community-moderator answered · May 13, 2019 at 04:48 PM

Are you logged into your account?

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Answer 4 · 2019-05-13T18:23:47Z

jf-fortin16456 answered · May 13, 2019 at 06:23 PM

That's what happened with one of our users. He wasn't using his work-provided RC credentials when using RC Meetings.

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