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jeff16278 asked ·

Glip: US image.png disappears after viewing once. If you try to view the image you can no longer see the image. Whether it is a saved or not

Glip: image.png disappears after viewing once. If you try to view the image or file again you can no longer see the image. Whether it is a saved file or a cut and paste.
We have tried to do this in a team chat and individual. Once a user has opened the image, they can no longer see it if they click on it again. Get a broken thumbnail. This is what we see if try to open the image a second time. 

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jessica-community-moderator answered ·
Hey Jeff, 

I wasn't able to recreate this on my own computer. Can you start a support case with our glip team so they can do some in-depth troubleshooting with you? You can open a Glip case here:  https://success.ringcentral.com/appnewcase
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