Account Type: U.S.
When I am on a call via my RingCentral app (on iPhone), I do not receive incoming calls on either my RingCentral app or my iPhone. This is a big issue, as I need to be able to receive these calls and have the option to switch to those calls as well. I don't even get missed call notifications when this happens, the person's call just goes straight to voicemail.
Device: iPhone 8
iOS version: 12.2
RingCentral App version: 126.96.36.199.45728