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dehryl-mccall16374 avatar image
dehryl-mccall16374 asked ·

Where do I find my conference call number?

Where do I find my conference call number?
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J.B. Ferguson answered ·
Click on YOUR extension, then go to  Phones & Numbers. While in  Phones & Numbers there are three tabs. The furthest tab to the right is  Conference. That's where you will find the information you are requesting.


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J.B. Ferguson avatar image J.B. Ferguson ·
If you continue to have issues please feel free to contact me. I have other contacts where I can possibly ascertain more information about Rate Centers.  I can be reached via my help desk at help@datasoftware.net 

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cody-pepin avatar image cody-pepin ·
J.B.,

I am the customer, Jessa is the RingCentral support I reached out to for help and she thought posting it here would help. I have contacted my account manager for a few days, or tried to. And I have gotten no response. Any other suggestions?
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Chuck Fuscone avatar image Chuck Fuscone ·
Hi Cody, some times a carrier that owns a number will not release them for a period of time. Are you in a contract?  I would suggest calling the carrier that owns the number and ask why the number is not eligible for porting.  At least you will have a reason and could work it from there.
Chuck
Certified RC consultant
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cody-pepin avatar image cody-pepin ·
Chuck,
I have contacted my carrier already and they said there is no hold or block, that the number is able to be ported.
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J.B. Ferguson avatar image J.B. Ferguson ·
I agree with Chuck. Otherwise, is support just throwing their hands up and giving up? There is a separate porting department within RIngCentral...I'd be curious to know their information on why the port was denied. 
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