question

deborah-overbeck14525 avatar image
deborah-overbeck14525 asked deborah-overbeck14525 answered

Hold Issue on Conference Ph: Whenever a call is placed on hold, phone start ringing out

I've been having this issue with our conference phone for months and no rep is able to fix it. Whenever a call is put on hold, the person on hold hears continuous ringing as if the call is dialing out.

I've been able to set hold music/tones for regular lines but the conference phone doesn't show that option. Has anyone else had this issue??


call handling
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

deborah-overbeck14525 avatar image
deborah-overbeck14525 answered
There's not an Presence option for Common area phones
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

deborah-overbeck14525 avatar image
deborah-overbeck14525 answered
I have a different view. See below.
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app