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valley-soil avatar image
valley-soil asked ·

has anyone used RC with a satelite connection I have Huges net and was told that the two were compatible and my phone is not coming in clear

has anyone used RC with a satelite connection I have Huges net and was told that the two were compatible and my desk  phones are not coming in clear the call is breaking up with static.  help!
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chris-verdin522 avatar image
chris-verdin522 answered ·
When on those calls what is your internet speed at?  Also, what else is using the internet connection?  Pc? Cell phone? TV? Apple TV etc.  All of that is sharing your internet speeds.  You can run a test on RC's site - https://www.ringcentral.com/support/qos.html

Based off of those speeds I'd contact support to help you troubleshoot.  Also, turning off wifi on phone, TV, Apple TV etc might help as well. 

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will5443 avatar image
will5443 answered ·
Contact will@hughes.net, 888-396-5623 for more information.

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