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dustin-armstrong1608 avatar image
dustin-armstrong1608 asked benjamin-dean answered

Does ring central have a TAPI driver that I can use accessaphone?

I have a TAPI application that makes my phone accessible to someone with low to no vision. This TAPI application allows me to control the phone via keyboard. A requirement of the TAPI application is that it needs a TAPI driver. Does ring central have a TAPI driver that I can use so this TAPI application - accessaphone - can control my ring central phone?

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bjsvec avatar image
bjsvec answered bjsvec commented
I highly doubt it since TAPI has gone the way of the dodo..  So the requirement is to make calls using computer keyboard instead of phone set?  Couldn't you try using the RingCentral desktop app? 
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Is it keyboard accessible? In other words, do you need a mouse to use any functions? A mouse is not an option for someone with a vision impairment. 
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I think you would need to try yourself to see if it meets your needs, but it does have a variety of keyboard shortcuts and some that can be customized: https://support.ringcentral.com/article/784.html

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benjamin-dean answered
I've asked our engineering team and they've informed me we do not have a TAPI driver available. I have sent an email to other members of our staff to see if I can locate a suitable alternative, and I will respond here if I am able to provide more information.
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys