question

susan-whipple avatar image
susan-whipple asked mary-community-moderator commented

What is a good headset compatible with Polycom V V X 450 desk phone?

Cannot find compatible headsets for VVX 450

hardware
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Jennie Jones avatar image Jennie Jones commented ·

YA, I intercom everyone before I send a call.(well till now) I need that feature back just trying to figure out how. As of now I cant intercom anyone.

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cglassy3135 avatar image cglassy3135 Jennie Jones commented ·

The Intercom is a feature of the actual Polycom phone hardware and how it is, or is not, provisioned, not the headset. Any headset you are using with your Polycom phone can provide listening and speaking service - but usually not the extended features.

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cglassy3135 avatar image cglassy3135 Jennie Jones commented ·

The Intercom feature is controlled in the Deskphone provisioning firmware. Contact your RingCentral support to request assist with getting that re-enabled in your firmware on the actual deskphones.

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Jennie Jones avatar image Jennie Jones cglassy3135 commented ·

Is that something done in the admin portal? And how do you do that.

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susan-whipple avatar image
susan-whipple answered J.B. Ferguson commented
That's great! Where can I order them from?
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bjsvec avatar image bjsvec commented ·
Just a plug for someone I have purchased headsets from for many years.  Try Julie @ headsetsplus.com 1.877.522.3525
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J.B. Ferguson avatar image J.B. Ferguson commented ·
I've used VOIP Supply. They have a full inventory of more products than I have seen on any other site.

Ask for Joe Shanahan and tell him I referred you. He's been a GREAT resource.  866-583-0920
jshanahan@voipsupply.com

https://www.voipsupply.com/
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susan-whipple avatar image
susan-whipple answered susan-whipple commented

Thank you!
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susan-whipple avatar image susan-whipple commented ·
Thanks Brandon!
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J.B. Ferguson avatar image
J.B. Ferguson answered Jennie Jones commented
I use a Plantronics Savi 8220 headset with my Polycom vvx450. It works great!
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Jennie Jones avatar image Jennie Jones commented ·

Hello, Can you tell me about using this headset with ring central. Does it let you intercom everyone?

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