question

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dave-abrams asked ·

iphone app adding a 2nd caller

Wondering when Ring Central will include the ability to add a 2nd caller to an existing call with the iphone app? For me this is a very important feature.
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saadetswift16514 answered ·
Hey Dave, when you're on a call you should see the +Add option listed on the app. That will allow you to add more people to the call :)
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Hi Saadet, I opened a ticket #09501142, Parent 09501414 | INC-24519 this morning about the outage and I have not received anything on the resolution yet. 
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Hey Lee, sorry about the delay. This issue was resolved on the same day. Sorry you didn't get a notification about it :(
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dave-abrams answered ·
Hi Saadet,
Thanks for the suggestion! Unfortunately, I dont have the +Add function using the iphone app. It seems to be a feature on the Windows app (which I have occasionally used to make calls directly from my laptop) but dont seem to have that functionality with the iphone :-(. Support told me yesterday they are supposed to be working on that feature.
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dave-abrams answered ·
I started wondering if the problem was that  I didnt have the latest version of the app. I updated it and sure enough, I can use the add+ feature!
Thanks for your help!!
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saadetswift16514 answered ·
Yay! Glad it's there now :)
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saadetswift16514 answered ·
Hmmm...could you share a screen shot of what you see?
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