question

reno-geriatrics avatar image
reno-geriatrics asked saadetswift16514 answered

Solid black box occupying whole page on recipients fax

Every time I fax a document with my signature in it, the recipient receives a blackened out page.
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lauren-nickal answered
Hi Reno! Sorry you are having this trouble! Does this happen for every fax you send, or only faxes with your signature in it? 
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reno-geriatrics avatar image
reno-geriatrics answered
Thank you for responding Only with my signature in it
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saadetswift16514 avatar image
saadetswift16514 answered
Hey Reno, what does your signature look like by itself? Could you share a screen shot of what the fax looks like before it sends?
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