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fernando-diaz asked ·

MacOs is officially out and I am unable to download any RingCentral Apps

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txboy-dfw answered ·
yeah i just updated Mac as well and none of my ring central/zoom apps will load, they get stuck at @ the sign on screen and become unresponsive

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lauren-nickal answered ·
Hi there! Sorry to hear you are having this issue! What has worked for some of our customers when an update causes problems is uninstalling the affected app, removing the app data folder, then reinstalling. I hope this helps and please let me know if you have any questions regarding this! 
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