question

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american-marketing-association-inc asked cglassy3135 answered

How do we start?

Hello!


We are new to Ring Central and have successfully installed the app in our Salesforce sandbox and installed the Ring Central Phone app.


I have had success making calls out of our sandbox and receiving calls from outside our org as a Admin. We are now trying to create new users and test (still from sandbox), but have no luck getting the Ring Central app to work correctly with test users.


Can anyone recommend a linear path of instructional video we could follow to get us up and running/testing? There are many helpful video we have watched, but we are bouncing around rather randomly, trying to find very specific content.


Any suggestions would be great.


Thanks!

salesforce
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1 Answer

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cglassy3135 answered


USA-based acct | 2287 Users | 3800 DID lines | 28 sites | all Polycom VVX500 phone handsets



2019-10-11 We have a great short video tutorial on it here http://ringcentraladminusersgroup.org/tips/index.html



Join our unofficial RingCentral Admins User Group
http://ringcentraladminusersgroup.org/index.html



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