question

malky-goldberg1 avatar image
malky-goldberg1 asked jessica-community-moderator answered

How to have the Operator (0) ring at a queue?

I would like to have my operator extension ring to 2 users in a specific order. so I set up a queue and set up the Operator to ring by the queue. It doesn't seem to work it just rings by a random user. Any idea how to fix this?

call queues
1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

jessica-community-moderator avatar image
jessica-community-moderator answered
Hey Malky, 

Looks like our Tech Support team got you set up with this functionality! Let us know if we can help you further :) 
1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app