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nima-etemadian asked ·

All my faxes are failing - they have been for a few days and I cannot seem to get anyone from Ringcentral on the phone or on chat?

All my faxes are failing - they have been for a few days and I cannot seem to get anyone from Ringcentral on the phone or on chat?
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jessica-community-moderator answered ·
Hey Nima, 

Check out this KB article for some troubleshooting steps. If these don't help, you'll need to open a case with support. 


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Hey Bob, 

Product is aware of this ask, I don't think an idea would be necessary in this instance. 
1 Like 1 ·
Seems counter-intuitive, and is inconsistent with the desktop app.  I just submitted an Idea to allow texts to be seen on the Message tab on mobile.
0 Likes 0 ·
Worst update ever ... wasting valuable work time on a simple text. Cant find anything
0 Likes 0 ·
The more I learn about the "unified" app, the worse it gets. My "text history" is as important as old emails. For some contacts, ALL I HAVE is an old text from them.

Apparently, once I move to the new app, I am going to lose all of this? This is the worst service "improvement" since New Coke.
0 Likes 0 ·
I will have to say recent change have made Both the desktop app and iOS equally confusing,..   thank goodness I am not trying to run a business through they Morass

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