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nick-perfetto13788 asked ·

Ring CEntral Meeting not seeing Computer Mic

I've had a couple of end users who have an issue with the Ring Central Meetings app where it just doesn't see the computer mic. The mic is selected as input and is working in other things but Meetings isn't producing any sound even though the mic is selected
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Becky-Community_Manager answered ·
Nick, can you indicate what kind of computers your end users are on?
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nick-perfetto13788 answered ·
THanks for your response Becky. We figured it out. It needed to be allowed in the Privacy settings (they are on Macs).
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Becky-Community_Manager answered ·
Oh, good news, Nick!
That was what I was going to recommend!
Glad to hear all is sorted, but come back if we can support you further!
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jodie-knott answered ·
How would you adjust privacy settings for someone using Windows instead of a Mac? Thanks!
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Hi Jodie,

On the Start menu, select  Settings >  Privacy. You'll see a list of
general  privacy options.
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