question

matt-saver avatar image
matt-saver asked ·

Need help programming soft keys on Cisco SPA 514G

Is this even possible?

The default soft keys are assigned to redial, dir, intercom and dnd.

I would like to change intercom to "missed calls," which would save me the trouble of punching list/call history/missed calls/select.

Can it be done?

Thanks!
General Topic
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

· Write an Answer
Becky-Community_Manager avatar image
Becky-Community_Manager answered ·
Hey, Matt!

We do not support config files for Cisco phones only Polycoms so there is not a way to change the configuration of the soft keys for Cisco phones.


The only way it would work is if you turn off provisioning to our servers. You would also have to write the config file yourself or change it through the web interface of the device.

Hope this helps.
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app