question

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marques-purnell12552 asked ·

Spoofed

Prevent Direct Number from being spoofed

Hello...we have received reports from our users that they received a call and the caller advised that they received a call from them, however our users did NOT call them. In this instance, their direct number was spoofed.

Is it possible to prevent our direct numbers from being spoofed?

Thanks!

Marques T. Purnell
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danno147 answered ·
Unfortunately, this is a major issue with all carriers; domestic and foreign.  The best defense is to report each incident to the FCC and to send correspondence to your Congressperson and US Senator.  This helps your carriers tremendously.  However, the reality is the majority of spoofers and robo callers reside in foreign countries - where they are not subject to US law.
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