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alanna-kirby avatar image
alanna-kirby asked ·

Invalid Meeting ID from Google Calendar

My recurring meeting ID on one of my meetings is suddenly invalid. This is a meeting I host twice a month. January, the meeting link was fine. I cancelled the meeting occurrence earlier this month, but on yesterday's meeting, I clicked on my link as usual from my Google calendar and when it popped out into the browser, I got an "Invalid Meeting ID" message. I have other recurring meetings that seem to work fine--this is the only one where this happened.
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jenn-community-moderator answered ·

Hello Alanna!

It might be the latest update that causes our RingCentral meeting recurring ID suddenly invalid.

You need to uninstall the app and reinstall it. Based on the screenshot you provided, you are using our unified app. Get the latest app here!

Please choose the RingCentral App version 20.1.3


Thanks!


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