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RingCentral Live Queue WallBoard - Options
Tags: analytics and reporting
Mar 3, 2020 at 1:51pm   •   2 replies  •  0 likes
Chris Michael

Hi there -


We have access to Analytics / Live Reports /Wallboard (https://live.ringcentral.com/). This can be viewed on PC with no issues.


My question is this - is there anyway got this to display on a SmartTV? If so, how did you do it? I am looking for an all-in-one solution instead of casting from PC/iPad/iPhone, etc.


Let me know.


Thanks -


Chris

2 Answers
answered on Jul 14, 2020 at 6:32am  
I've gone down this rabbit hole with them. Nice-Incontact supports this but RingCentral's version doesn't support a wallboard view accessible without a login screen. So unless you are willing to enter an e-mail address and password a half dozen times a day with a tv remote you have to write something yourself using their APIs. Don't bother asking RingCentral to write something.for assistance. 

 0
answered on Mar 4, 2020 at 1:25pm  

Hello Chris!

If your SmartTV has an Internet Browser, it probably can be displayed. 

Let us know if you have tried and if it worked.

Thanks!

 0



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