question

emily-wiechmann avatar image
emily-wiechmann asked ·

After Hours - Need Calls to Ring in my Office as Well

US Account:  Our business hours are set as 9 - 5. However, I don't always leave the office right at 5. In addition to our calls being forwarded to our on-call number after 5 each day, is it possible for the after-hours calls to also ring simultaneously to all of our office extensions, so if someone is still in the office, they can pick up the after hours call as well?
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mary-community-moderator avatar image
mary-community-moderator answered ·
Hello Emily!

Yes, it is possible. On the portal, there is an option to customize the call forwarding for after hours. Then you can setup a simultaneous ring for other extensions. You may check here for the setup.

Thank you.


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