question

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hugo-rivero asked ·

Conferencing people into a call using the mobile app

Is there any facility within the RingCentral mobile app do to a impromptu conference call?

I.e. when you are on an existing call with somebody, can you then conference a third person into this call?

Thanks.
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mary-community-moderator answered ·
Hello Hugo!

Yes, there's an option.

1. Launch the RingCentral app Mobile.

2. Tap Contact.

3. Select a contact to make a conference call with, then tap the Call button next to the number to ring.

4. Tap Add, then select a contact to add to the conference. Tap the Right arrow.

5. Tap Merge. Repeat Steps 4 to 5 until all the persons to include in the conference call have been added.
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hugo-rivero answered ·
Hi Mary - this option is definitely not available to me on my app which I am using through my iphone. I have the transfer option, but no option to add.
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Have you tried updating your app? I am also using an iPhone. This is what you should supposed to see;


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Mary Rose, what app is that and what version? That doesnt look like what I am using. Thanks
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It is the RingCentral App with the R icon. See the picture for the version. If it's not the same, try to uninstall/reinstall your app.

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