question

christina-guarino avatar image
christina-guarino asked mary-community-moderator commented

Working via the app

I'm working from home via the mobile app. Is there a way to get all the calls forwarded to me without having the person dial my extension?

ringcentral app
1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

mary-community-moderator avatar image
mary-community-moderator answered mary-community-moderator commented
Hello Christina,

Do you mean all calls from the main number?
8 comments
1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

christina-guarino avatar image christina-guarino commented ·
Yes the main number. So when someone calls the main number it gets directed to my app (on mobile)
0 Likes 0 ·
mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·
We can have that setup, but it will be for both Desktop App and Mobile App.
0 Likes 0 ·
christina-guarino avatar image christina-guarino commented ·
So its not a feature i can turn on when i log into the website to look at my settings. we would have to call in and have the RC company change it? 
0 Likes 0 ·
mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·
You may set it up on the online portal. First, check the Auto-Receptionist if it is directed to an extension. If it is, you have to go to settings of that specific extension to make the changes. Go to Call Handling & Forwarding and enable Desktop & Mobile App.
0 Likes 0 ·
christina-guarino avatar image christina-guarino commented ·
Where would I find the Auto-Receptionist details?
0 Likes 0 ·
Show more comments
Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app