My host and participant ID does not work when I schedule a meeting and dial in. Any thoughts on how to fix this?
When I schedule a meeting and dial in my host and participant ID does not work. I have been on hold for 1 hour with Ringcentral.
Hello Patricia!
May I know what happens after dialing?
May I know what happens after dialing?
When I dial in and entered the host ID, I was informed that my ID was invalid and the participants were not able to connect to the meeting. Thanks.
Can you try to start a new meeting and check if it's also the same?
I tried to start new meeting 6 times and got the same results.
I just got an update regarding this. There is currently an ongoing problem with unable to join Meeting. Our service engineers are already working for a solution regarding this. You ay check on this link or more information:
https://status.ringcentral.com/#meetings-americas-2
https://status.ringcentral.com/#meetings-americas-2
The issue was that my host and participant ID was not working. Is this what the engineers are working on?
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