question

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jason-broom asked jenn-community-moderator answered

Video Settings RingCentral Meetings Issue

I'm unable to get my built-in webcam working during a meeting on my MacBook. When I go to Video Settings, the only option I have is FaceTime HD Camera. My Macbook webcam never turns on. I've been unable to find any insights within help, support forums or within system settings. I don't have this issue with Google Hangout, GoToMeeting, etc. Please advise.

meetings
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jason-broom answered
I access RingCentral via a corporate account.
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jenn-community-moderator answered
Hello Jason!

I would suggest creating a case in our support site so our Technical Team will contact you at your most convenient time. 



Thanks!
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