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Desktop app: Head-up display not available after update
Tags: hud
Apr 3, 2020 at 1:51am   •   3 replies  •  0 likes

After updating the desktop app in Windows 10 (latest update on three occasions, the HUD was not available. Right-clicking on the app and 'repairing' in Control Panel, fixed the issue, but I was wondering if others also had the same issue and if it is being addressed by RingCentral?

Thank you,


3 Answers
answered on Apr 3, 2020 at 9:15am  
Thanks for that!

answered on Apr 3, 2020 at 9:04am  
Uninstall and go back to 19.4.0... I uploaded the install file to Google Drive here:

version 20.x is a causing major issues with my users, so we all went back to 19.4 and it resolved the issue for now.

answered on Jul 29, 2020 at 9:44pm  
Yep. Myself and all my clients have also been affected. Especially with everyone working remotely, this couldn't have come at a worse time.  Trying to find a way to load the old version back.


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