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brian-schweinhagen avatar image
brian-schweinhagen asked brian-schweinhagen answered

My profile picture does not show on ring central meetings when I have my camera turned off

Profile picture not showing up

meetings
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2 Answers

jenn-community-moderator avatar image
jenn-community-moderator answered
Hello Brian,

I just want to confirm if you are using a standalone app or the RingCentral Unified app? 
Thanks! 
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brian-schweinhagen answered
I was using RingCentral Messages app.  Tech support had me install the Unified app.   Support lead me down so many steps because nothing they tried worked, however, it's now working, just not exactly sure which step fixed it.  Urg.
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