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ryan-terrana asked ·

When dialing out phone does "bubble tone" for a few seconds and then dies

We have a user who uses the app on his cell phone. He was able to call my cell phone and my office line but when we tried to dial out to a different number (many different numbers) we got the bubble tone for a few seconds and then it went dead. Anyone have any ideas?

We're in the US.
The customer support said to make sure he has his line selected when he's dialing out which he is.
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