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ivan-schustak avatar image
ivan-schustak asked ·

RingCentral Meetings - maximum participants?

Our organization subscribes to RingCentral Office Standard, which has limited us to 4 attendees in a RingCentral Meeting. We've purchased a 200-person license that I end up swapping around between users as needed. It's modestly cumbersome, but works.

Anyway, I accidentally forgot to transfer the license recently, yet my user was still able to host a meeting with over a dozen attendees. I then noticed that the new RingCentral Video supports up to 100 attendees, and this got me wondering: did the capacity for RingCentral Meetings increase as well?

Does anyone know - are Standard licenses still limited to just 4 attendees by default, or has that increased?
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mary-community-moderator avatar image
mary-community-moderator answered ·
Hi Ivan,

There is no recent update yet with increase number of participants in RingCentral Meetings.
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patrick-hamilton avatar image
patrick-hamilton answered ·
It is my understanding that RC bumped up the meeting capacity for corporate customers due to covid-19.  I don't think this is publicized anywhere.  So consider my answer unofficial. (found it)

https://netstorage.ringcentral.com/documents/terms_and_conditions_covid19.pdf

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Thanks! This seems like the most likely answer.

Odd that they don't appear to have proactively let us customers know about it (I'm not seeing this sent to me in any emails from RC and can't find it linked anywhere on the website).  How did you find it, if you don't mind me asking?
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My consultants told me about it, but I found it with Google search.
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laura-labarbera avatar image
laura-labarbera answered ·
They turned off the increased number of participants sometime before 7 p.m. on July 23rd- we only discovered this when we tried to start our on line support group and our patients were locked out.  

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