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stephen-jones15794 asked mary-community-moderator commented

Call Archiver doesn't work properly

Why doesn't the call archiver work properly?

Every few days I have to go into the Archiver and check for Failed calls over the last week or so and then manually do a Bulk Retry. This has been going on since we joined RIng in 2017. Can this not be resolved? We need all calls archived to Dropbox for Compliance.

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mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·
Hi Stephen,

Please reach out to Tech Support so they can check if there is a known issue about this. 
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