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linda-craig asked ·

What does "Something went wrong and we weren't able to schedule the meeting. Please try again later.

Scheduling a meeting in Ring Central Desktop App....see error message above

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linda-craig answered ·
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mary-community-moderator answered ·
Hi Linda,

Can you post a screenshot here of the error you're getting?
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linda-craig answered ·
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mary-community-moderator answered ·
Sorry about this, Linda. Can you please click the Gear icon on the bottom of your screen and click Phone. Make sure that under Default phone app for calling , "Use RingCentral (this app) is selected.
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linda-craig answered ·
and now that I reinstalled the desktop ring central app...I can no longer make calls and get this message.  can anyone shed some light?


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Check this screenshot.

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linda-craig answered ·
that's the issue I don't see the phone tab....is that a super adm function?  If so, I am an admin, not a super
trying to determine if super admin can check.  Really appreciate your help since I've been at this since yesterday at 9am
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On the screenshot you just sent, there's one that says "Phone" on the fourth option. It is next to Videos.
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linda-craig answered ·
yikes I found it....so sorry

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so on the video piece I should have Ring Central Video as my settings, correct?

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so unfortunately here is the error message I now received when trying to schedule a meeting 
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so I must need to check something else, right, and, what is it?

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mary-community-moderator avatar image
mary-community-moderator answered ·
Can you please click the Phone tab?
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linda-craig answered ·
Here is what I see once I open the gear


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