question

theresa-clemons asked · Jun 26, 2020 at 09:19 PM

Tasks: Functionality limited in new app?

It seems the Task functionality has been significantly cut back on the new RingCentral app....is that true, or are we just missing how to make it work as it did in Classic? The ability to reply to tasks so that the conversation was traceable was pretty key...

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william-rosa answered · Aug 19, 2020 at 11:06 AM

RC community team has replied my question about this on https://community.ringcentral.com/articles/29853/ringcentral-app-for-desktop-is-here.html

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william-rosa answered · Aug 17, 2020 at 05:41 PM

I've been asked the very same thing today. Will the task comments be implemented on the new app?

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Sam Henry answered · Sep 14, 2020 at 03:27 AM

So glad to see others are facing this same issue. Looking forward to replies coming back to the desktop app.

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Sam Henry answered · Jan 12 at 11:41 PM

I presume you all are still having this issue right? Have we heard any updates on a fix? I'm still using my phone when needing to reply to tasks.

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