question

ryan-robertson avatar image
ryan-robertson asked ryan-robertson answered

desktop app main phone number and fax number is incorrect

Our company's phone transfer to RC was just completed the other day. In the meantime, the desktop app and mobile app had shown temporary phone and fax numbers. We were told that once the transfer was complete these numbers would update.


The mobile app has updated to the correct numbers but the desktop app has not. How can this be fixed?

phone
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michel5476 avatar image
michel5476 answered
In the desktop app, ensure to log out and then log back in using your main proper number.
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ryan-robertson avatar image
ryan-robertson answered
Thanks Michel, this worked. 
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