question

karen-debolt avatar image
karen-debolt asked ·

How do I assign a user to an unassinged number? It does not show up in Unassigned USER list.

General Topic
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

roger-mulock avatar image
roger-mulock answered ·
There are a number of places where numbers can go which are not in the Unassigned.  
Check first for Phone System, Numbers, Company.  If it is there, on the user record you can add the number to either Direct or Phone (as you deem appropriate).  During the add process, you can find the Existing number you want to assign.  

1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

michel5476 avatar image
michel5476 answered ·
Ensure you setup the User Extension first, then you can assign number(s) to the user.
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app