question

karen-debolt avatar image
karen-debolt asked michel5476 answered

How do I assign a user to an unassinged number? It does not show up in Unassigned USER list.

extension
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roger-mulock avatar image
roger-mulock answered
There are a number of places where numbers can go which are not in the Unassigned.  
Check first for Phone System, Numbers, Company.  If it is there, on the user record you can add the number to either Direct or Phone (as you deem appropriate).  During the add process, you can find the Existing number you want to assign.  

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michel5476 avatar image
michel5476 answered
Ensure you setup the User Extension first, then you can assign number(s) to the user.
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