Unable to subscribe to notifications

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ashitvora3104 asked Sep 14, '16 benjamin-dean answered Sep 15, '16

Unable to subscribe to notifications

I've an app where I'm requesting all the permissions but when I subscribe for notifications (webhook notifications), I get following error Client error: 'POST https://platform.devtest.ringcentral.com/restapi/v1.0/subscription' resulted in a '403 Forbidden' response: { "errorCode" : "SUB-410", "message" : "[ReadAccounts] application permission is required for the following event fi (truncated...)

sdk

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Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

On MacOS: press "fn + command + f2" keys
On Windows: press "Ctrl + F2" keys

Answer 1 · 2016-09-14T18:02:03Z

anton-nikitin answered Sep 14, '16

Ashit,

so, does your application have ReadAccounts permission? If not why can't you add it?

I assume you try to subscribe to account/extension change notifications, right?

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Answer 2 · 2016-09-15T02:41:37Z

ashitvora3104 answered Sep 15, '16

It does have ReadAccounts permission.
Infact it has all the permissions.

Only difference is, initially it had only one and then I added all of them.
Does ringcentral take time to reflect changes in permissions?

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Answer 3 · 2016-09-15T03:02:59Z

ashitvora3104 answered Sep 15, '16

This is what permissions screen looks like http://screencast.com/t/ak8AoRtgAFwf

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Answer 4 · 2016-09-15T16:32:35Z

benjamin-dean answered Sep 15, '16

There is a bit of a delay as the API permissions sync up after a change is made, but I am unsure of precisely how much time it takes.
I've had it take 3-5 minutes to take complete effect.

You can tell if the API permission is ready for use by viewing the 'scope' property in the response payload while obtaining an access_token. 'scope' will contain a list of the API permissions which your application has been enabled with in Developer Portal.

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