question

yash-patel2380 avatar image
yash-patel2380 asked Leonard leWang edited

How can I set the Caller ID to be Blocked/No Number

I am developing an app using ringcentral-web-phone WebRTC SDK and I want to set my Caller ID to be Blocked/No Number.


Per http://ringcentral-faq.readthedocs.io/en/latest/voice_webrtc/ I can specify a value for 'fromNumber' and that will set my Caller ID. I am able to specify my company number or my direct number as my Caller ID successfully.


How can I set my Caller ID as Blocked/No Number?

caller id
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benjamin-dean avatar image
benjamin-dean answered

This would be something you would have to configure in the Online Account Portal.


- Sandbox: https://service.devtest.ringcentral.com

- Production: https://service.ringcentral.com


https://support.ringcentral.com/article/Outbound-Caller-ID-Overview.html

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don-klayman avatar image
don-klayman answered
I've tried setting blocked callerid but it never seems to take from RingOut in the API, but will work from the softphone and web calling.  Isn't there anyway from the API?
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys