question

ajathar avatar image
ajathar asked anton-nikitin answered

International calling disabled issue

I have an Api for sending FAX.


I have enabled the International calling on the the web portal and also for the users.


The fax gets sent through the web portal.


But when i try the same from the api it states an error message 'Internation Calling Disabled.'


Where do i set these conditions for the api to work for international number.

rest apifax
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benjamin-dean avatar image
benjamin-dean answered
You'll need to contact your RingCentral Account Executive (or Support) to get this feature enabled on your account.
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ajathar avatar image
ajathar answered
Okay Thank You.. :)
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anton-nikitin avatar image
anton-nikitin answered
Actually, is it a question for Sandbox or Production?
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys