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development-user asked ·

How can there be an extension with no extension id?

Here's the entirety of a call-log from one extension to another that actually omits the extension id from the last leg. Is it omitted because extensionNumber "1" is invalid? (I can't actually find that extension in our account.)

If this is a misdial, shouldn't the result be something other than 'Missed'?

 {    "uri" : " https://platform.ringcentral.com/restapi/v1.0/account/723878016/call-log/ZUOIXRsknnLGe6Y?view=Detail...;,
    "id" : "ZUOIXRsknnLGe6Y",
    "sessionId" : "1224204218016",
    "startTime" : "2017-02-21T19:00:54.107Z",
    "duration" : 15,
    "type" : "Voice",
    "direction" : "Inbound",
    "action" : "Phone Call",
    "result" : "Missed",
    "to" : {
      "extensionNumber" : "1"
    },
    "from" : {
      "extensionNumber" : "4449",
      "name" : "4449Conference Phone B1F2 ACCT"
    },
    "transport" : "PSTN",
    "lastModifiedTime" : "2017-02-21T19:01:18.228Z",
    "legs" : [ {
      "startTime" : "2017-02-21T19:00:54.106Z",
      "duration" : 15,
      "type" : "Voice",
      "direction" : "Outbound",
      "action" : "VoIP Call",
      "result" : "Call connected",
      "to" : {
        "extensionNumber" : "1"
      },
      "from" : {
        "extensionNumber" : "4449",
        "name" : "4449Conference Phone B1F2 ACCT",
        "device" : {
          "uri" : " https://platform.ringcentral.com/restapi/v1.0/account/723878016/device/210249608016";,
          "id" : "210249608016"
        }
      },
      "transport" : "VoIP",
      "legType" : "SipToPstnMetered",
      "extension" : {
        "uri" : " https://platform.ringcentral.com/restapi/v1.0/account/723878016/extension/967106016";,
        "id" : 967106016
      }
    }, {
      "startTime" : "2017-02-21T19:00:54.107Z",
      "duration" : 15,
      "type" : "Voice",
      "direction" : "Inbound",
      "action" : "Phone Call",
      "result" : "Missed",
      "to" : {
        "extensionNumber" : "1"
      },
      "from" : {
        "extensionNumber" : "4449",
        "name" : "4449Conference Phone B1F2 ACCT"
      },
      "transport" : "PSTN",
      "legType" : "Accept"
    } ]
  }
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benjamin-dean answered ·
Is that extension a Group instead of a User? That might explain the missing ID.
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