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point-of-rental-software3262 asked ·

Which API is for Updating Login user status like (Available, busy, Do not Disturb, Invisible) ?

I want to Update ringCentral login user status (Available, Busy, Do not disturb) through API from my own application. so all our employees can change their status in our own application instead of  ringCentral desktop app.  Does RingCentral have Api for this?  
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Tyler Liu avatar image
Tyler Liu answered ·
Yes.

https://developer.ringcentral.com/api-docs/latest/index.html#!#RefUpdateExtensionPresence



You need to login in order to view advanced API endpoints.
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on your photo it says access level: beta, do all developer accounts get access to the beta api?
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Please check John Wang's reply below.

You must be enrolled in our beta program to access our beta APIs at this time. Beta APIs are preview releases and subject to change, however, we can provide access to customers with that caveat.

To request access, please create a support case and request access to this beta API. Please let us know if you have been able to resolve this with our support team.


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point-of-rental-software3262 avatar image
point-of-rental-software3262 answered ·
thank you Tyler, I did Login with developer account, but didn't show this part when I searched. and the link you provided didn't show this part either. can you tell me where I can see this document? I login in with sandbox account: 6503514555  
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Tyler Liu avatar image
Tyler Liu answered ·
Login, go to that page and scroll down to Presence => Extension Presence

I am using Chrome browser and it takes me to the right part automatically.

If you really cannot find it, I have no idea. Please contact devsupport@ringcentral.com for help. Tell them that you cannot view all of the api docs even after login.
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point-of-rental-software3262 answered ·
thanks. I did scroll down , only one API called: you can see only one API. I will ask devsupport , thanks.


1 comment
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Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

You must be enrolled in our beta program to access our beta APIs at this time. Beta APIs are preview releases and subject to change, however, we can provide access to customers with that caveat.

To request access, please create a support case and request access to this beta API. Please let us know if you have been able to resolve this with our support team.

Per Tyler, once you have access, you also have to be logged into your account to see the additional beta information.
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Tyler Liu avatar image
Tyler Liu answered ·
I could see only one API when I didn't login. I could see a lot more after login. If you are sure you have logged in, it might be your account's issue.
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adel-ibrahim4840 avatar image
adel-ibrahim4840 answered ·


I'm sorry, I can't help you.
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Anirban answered ·

If for any reason you are unable get the APIs due to issue in your account, please engage devsupport@ringcentral.com for technical support

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