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hambrise-alan5624 avatar image
hambrise-alan5624 asked hambrise-luke-alan-j5494 answered

I have created subscription using webhook and i am getting response. i need call record Id in the response.

I have created subscription using webhook and i am getting response as below. i need to fetch call record for this Event how can i do? please help to get it resolved.

{


"uuid": "1343368781877007566-7030373935822630719",

"event": "/restapi/v1.0/account/129965004/extension/129965004/presence?detailedTelephonyState=true",

"timestamp": "2017-05-22T12:18:50.808Z",

"subscriptionId": "83efa9c0-710a-4b06-a9fd-949834c7f713",

"body": {


"extensionId": 139055004,

"telephonyStatus": "CallConnected",

"activeCalls": [

{


"id": "PDhBLpqFMHGWlHSsd5foXioTWJVzGT3e",

"direction": "Outbound",

"from": "+16603314970",

"to": "+19158701061",

"telephonyStatus": "CallConnected",

"sessionId": "19345726003"

}

],

"sequence": 542039,

"presenceStatus": "Busy",

"userStatus": "Available",

"dndStatus": "TakeAllCalls",

"allowSeeMyPresence": true,

"ringOnMonitoredCall": false,

"pickUpCallsOnHold": false

}

}

webhooks
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4 Answers

ak avatar image
ak answered
You could use  Call-Log API filtered by ' sessionId' to match the Presence events ( Push notifications ) when you receive using webhooks.

For ex: 

You could use the sessionID from the webhook push notifications above ( 19345726003 ) to make an API call to Call - Log endpoint as below:

Request
 

GET /restapi/v1.0/account/~/extension/~/call-log?sessionId=19345726003

Note: (  ~ ) tilde refers to the extension assigned to the account logged-in within the current session

If you would like to receive the account level call logs kindly use: 
/restapi/v1.0/account/~/call-log?sessionId=19345726003

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hambrise-luke-alan-j5494 avatar image
hambrise-luke-alan-j5494 answered
SessionID is ok, but for every notification type i am getting same session ID. what shall i do.
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ak avatar image
ak answered
The sessionID remains same across the three events if it is for a specific call, for ex:

1.) Ringing
2.) Call Connected
3.) No Call 

For all the three notifications on a single call, you would receive the same sessionID for the push notifications.

May I know what is it that you are trying to achieve?


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hambrise-luke-alan-j5494 avatar image
hambrise-luke-alan-j5494 answered
 I though session Id will be same for all calls. thank you i got it.
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