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Hi Jocelyn,
To log in to Sandbox Environment, you should be using the Sandbox Service Web:
https://service.devtest.ringcentral.com
For more detailed instructions, please refer to the section below:
Sandbox Environment User Credentials
If you are on Sandbox Environment, follow the below steps to get your sandbox account credentials:
The above credentials can also be used for logging into, and reset at, the Online Account Portal for Sandbox Environment at: https://service.devtest.ringcentral.com
Sandbox Environment API
If you are using API's on the sandbox Environment you would have to use the appKey and the appSecret assigned to the Sandbox Environment.
Base URI : https://platform.devtest.ringcentral.com
For more information, please take a look at our Getting Started Guide
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