FAX: SENT ITEMS missing?

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arthur-corbin6057 asked Jun 30, '17 mary-community-moderator edited Jul 12, '21

FAX: SENT ITEMS missing?

I wanted to download a fax transmission I sent last year. But only the most recent sent items are now available. Is there a way to retrieve older sent fax transmissions.

fax

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Answer 1 · 2017-07-11T00:47:01Z

anton-nikitin answered Jul 11, '17 mary-community-moderator edited Jul 12, '21

Arthur, it is not possible because of retention policy - see https://support.ringcentral.com/article/2178.html

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